Shipping policy

Thank you for shopping with Royal Watch Collection. This Shipping Policy outlines how we deliver your orders and what you can expect after making a purchase.

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1. Order Processing Time

Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next working day.

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2. Shipping Time

Standard delivery time is typically 4–7 business days depending on your location.
Remote or non-metro areas may take additional time.

Please note: Delivery timelines are estimates provided by courier partners and may vary due to weather, operational delays, or other unforeseen factors.

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3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before completing the order.
Any promotional free-shipping offers will be mentioned during the sale period.

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4. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS/email/WhatsApp.
Tracking information may take up to 24 hours to update after dispatch.

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5. Incorrect Address / Failed Delivery

Customers are responsible for providing an accurate shipping address and contact details.
If a package is returned due to an incorrect address or multiple failed delivery attempts, reshipping charges will apply.

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6. Damaged, Missing, or Wrong Product

If your parcel arrives damaged, tampered, or incorrect:
You must contact us within 24–48 hours of delivery with:

• Order ID

• Unboxing video (mandatory)

• Clear product photos

Our team will review the case and assist as per our policy.

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7. No Cancellation After Shipping

Orders cannot be cancelled once dispatched.

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8. Shipping Coverage

We ship across India through trusted courier partners.
(If you ship internationally, I can add that section.)